Frequently Asked Questions

Your Questions to Get Started Answered:

If you are new to Padres Pedal the Cause, Welcome! To register for this year's event, click the "Register" button at the top of the screen. During registration, you can choose that you are a new participant and you will be asked to enter login information that will allow you access to your rider profile upon completion of registration.

If you participated in last year's event, we have your 2016 rider information on file in our database. To register for this year's event, click the "Register" button at the top of the screen. The first thing it will ask is if you are a returning participant. Click "Yes, I am a returning participant" and enter your login username and password. Then, you will have a chance to edit your information and complete your registration for this year's ride. If you have forgotten your login information, contact us at and we will retrieve it for you.

Your picture cannot be larger than 1MB and must be in a common image format – JPG, JPEG or GIF. If your image is too large, please resize it using an image editing program or an online editor. Please don’t make it too small, because it may end up blurry when our system processes it.

If this doesn't work, contact us at for additional assistance.

Yes, you can change which course distance you want to ride by contacting You will be asked to agree to a new fundraising minimum if a different amount corresponds to your new course selection. After the September 1, 2017 deadline you will not be able to reduce your fundraising minimum even if you reduce your course distance.

To create and edit your profile after you've registered, click "Login" at the top right corner of the website and enter the username and password you used when you registered. Logging in will take you to the private view of your profile where you can edit your story, personal details, image, etc.

You can change this information by logging into your profile page and clicking the "Edit my Details" link in the blue submenu below your name and image. Make sure to hit "Save" after making any changes.

If you have forgotten your login information, contact us at and we will retrieve it for you.

You can select to join a team during the registration process. If you have already registered and wish to join a team, log into your profile and click the "Join a Team" link in the left submenu, then select the team you wish to join from the list. The team captain will receive a notification email when you join the team.

The fundraising incentives are meant to inspire individuals to go above and beyond their fundraising minimums to raise as much money for cancer research as possible. There are four distinct incentive levels and rewards to aim for starting at $2,500. Check out our Fundraising Incentives for more information.

Credit Card donations are processed immediately and posted on your profile page at the time of the donation. A check donation can only be added to the amount that you've raised after the check has been received (and processed) by the Padres Pedal the Cause office. 

To see which check donations have not yet been received by the Padres Pedal the Cause office, log in to your profile page to view your donor list. Check donations that have been pledged and have not yet been received will not have a green checkmark next to the dollar amount.

There are many ways to get involved from working at ride village at Petco Park, to working at a refueling station on the course, to cheering on riders at a spirit stations. Check out our Volunteer page to learn more about volunteering.

Absolutely! We invite all of our volunteers to actively help us fundraise for life-saving cancer research. For those wishing to do so, you have the tools necessary to execute a fundraising campaign through your volunteer profile page. After you register as a volunteer, log in using your username and password and create your page. You can solicit and receive donations through your volunteer profile page and track your fundraising.

Yes, you may volunteer with your group for a specific volunteer job but keep in mind that all volunteers must register individually first. Additionally, there may be a set number of open shifts available so it is best to encourage your group to register early to ensure you all can volunteer together.

If you are a corporate volunteer group and would like some guidance on how you can sign up your company to volunteer, please email

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